Facebook Incident Response Procedure

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Facebook Incident Response Procedure

The fastest and easiest way to remove the content from Facebook is to ask the content creator to remove it from his/ her profile or page. Also, Facebook shall only remove the content if it breaches its terms and conditions. Generally, the content that breaches Facebook’s terms and conditions include the following:  

  • Pornographic material
  • Sexually explicit content 
  • Bullying 
  • Hate speeches 
  • Violence etc 

Reporting Procedure:
The following link explains, how to report something to Facebook:
Link - http://www.facebook.com/help/?page=223210624415505&ref=hcsubnav

How to Report Imposter/ Fake Profiles:
Step 1: 
Locate the imposter profile on Facebook
Step 2: Report the imposter profile using Report/ Block link present at the top left hand corner of the profile 
Step 3: The person being impersonated can report the profile himself/ herself using the link:
http://www.facebook.com/help/?faq=174210519303259&ref_query=imposter+profile

Step 4: If the person being impersonated doesn’t has a Facebook account, then he/ she can report the imposter profile using the link:
Link - http://www.facebook.com/help/contact_us.php?id=274459462613911

Hacked Profiles:
If a Facebook user believes that his/ her profile has been hacked, then the following link can help secure it:
Link - http://www.facebook.com/hacked

Cyber-bullying Profiles/ Pages:
The process to report bullying profiles/ pages on Facebook:
Step 1: Locate the bullying profile/ group on Facebook 
Step 2: Report the bullying profile/ group on Facebook using the Report/ Block link from the profile/ group page 
The process to report different pages to Facebook has been explained in the link below:
Link - http://www.facebook.com/help/?faq=247013378662696

You may also report individual posts on the page using the Report/ Mark as Spam link next to the comment/ post. For further details, consider the link:
Link: http://www.facebook.com/help/?faq=247013378662696

Inappropriate Community Pages:
A community page performing mis-use of name, may be reported using the link: 
Link - https://www.facebook.com/help/contact_us.php?id=208282075858952

YouTube Incident Response Procedure:
Step 1: 
Log into Google
Step 2: Locate the video
Step 3: Select “Flag as inappropriate” and choose the relevant category