What is e-SIM Card Swapping Fraud?

What is e-SIM Card Swapping Fraud?

What is e-SIM Card Swapping Fraud?

What is e-SIM Card?
SIM (Subscriber Identity Module) authenticate user’s identity to network providers. e-SIM is an embedded SIM that is built into a smart-phone and thus does not require a physical SIM card but works exactly the same way. Its saves space within smart-phone and make handset thinner. e-SIM also works for wearable smart-watches and are preferred over traditional physical card because it offer easier protocol of switching network providers.

e-SIM Swapping Scam:
e-SIM fraud has risen sharply and recently Hyderabad cyber police has warned about growing e-SIM swapping fraud and have also registered few cases regarding this fraud. The police warning also explains the Modus Operandi of criminals as shown below:

Modus Operandi:

  • Cyber criminals call the cellular user in the name of customer care officer and ask them to request for e-SIM service.
  • They deceive user and asked them to forward an email (sent by scammer) to customer care of that telecom network provider.
  • Subsequently, the user receives another mail that contains a Google form asking personal details including that of bank for the KYC update.
  • Since email-ID belongs to the fraudster, that can register their mail ID in place of user’s email ID to access user’s bank account.
  • Then fraudster uses an e-SIM enabled device to activate victim user’s SIM at their end. Then after, the user’s SIM gets deactivated and user loses access to their mobile number which is registered with their bank account.

Also Read: 5 Most common Types of Online Frauds in India

How to protect yourself against e-SIM swapping frauds?
To stay safe from such online frauds, consider these important points:

  • Stop believing fraudulent emails, messages and fishy calls that seek personal information like banking details.
  • Don’t share your personal or financial information with anyone.
  • Don’t forward e-mails or e-SIM activation request on the direction of customer care executives.
  • Avoid online updation of KYC, prefer face to face process for KYC updation at company’s registered address.
  • Never share your bank or other personal information on Google forms.

In case you have fallen prey to such frauds, immediately contact your operator’s customer care helpline number to stop the e-SIM activation process. It’s very important to stay conscious to stop such fraudulent activities.